Peekabeans App Privacy Policy

Effective Date: August 1st, 2023

This Privacy Policy is about how For Heroes Only collects and uses information from people who use our Services (a “user” or “users”).
The word “Services” in this Privacy Policy refers to all available services in our mobile application. 
For Heroes Only is also referred to as “Peekabeans,” “we,” “us,” and “our” in this Privacy Policy. 
This Privacy Policy applies to information we collect, use and disclose about users:

  • On our Services.
  • In email, text and other electronic messages between users and our Services.

     

CHILDREN

Some of our Services are attractive to or intended for use by children under the age of 13, while other Services or portions of our Services are intended for use by persons over the age of 13. When we collect information on our Services, or sections of our services that are child-directed, we do so following the principles of the Children’s Online Privacy Protection Act (COPPA).

We do not ask persons under the age of 13 to provide us with personally identifying information like a name, email address, telephone number, birthdate, or address.


We may ask persons aged 13 and older to provide personally identifying information to use certain aspects of our Services, such as signing up for our newsletter, using our contact form, making a purchase in our shop or subscribing to our mobile application. Areas of our Services that ask for such personally identifying information have an age gate intended to prevent children under the age of 13 from accessing them.

We understand the importance of providing greater privacy protections when it comes to children. For Heroes Only does not knowingly collect or use personally identifying information from users under the age of 13, except where permitted by COPPA. 

If For Heroes Only learns that we have, without our knowledge, collected personally identifying information from a user under the age of 13, we will notify the child’s parent if possible and/or delete all information relating to that child and cease to collect any more personal information from that child.

 

WHAT INFORMATION DO WE COLLECT?

Information That Is Collected Automatically. When our Services are used we may collect some information automatically. This helps us analyze and optimize the performance of our Services. We do not use this information to personally identify users. 

This information may be collected from all users of the Services, including children under the age of 13.

 

  • Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
  • Push Notifications. We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
  • Facebook Permissions. We by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.
  • Other non-personally identifying information as is reasonably required to enhance our Services.


Information That We May Ask For.
To use some parts of our Services we request users to provide certain information. For example:

  • When a user contacts customer support, we ask for the user’s name and email address.
  • When a user subscribes to our newsletter, we ask for the user’s name, email address, birthdate, and country of residence.
  • When a user enters one of our online contests, we may ask for the user’s name, email address, and birthdate.
  • When making a purchase from our online shop, we receive a user’s name and billing address.


For Heroes Only does not collect payment information, such as a credit card number. All orders, subscriptions, purchases, and transactions for the sale of goods or services made available over the supersimple.com are processed by our third-party service providers Shopify and Stripe, which have their own terms of service and privacy policies for which For Heroes Only is not responsible. We strongly recommend that users review any applicable third-party policies before making purchases through our Services. 

We do not knowingly collect this information from users under the age of 13. Where we ask for this information, we include an age gate intended to only allow access to users aged 13 or over.

 

THIRD PARTIES THAT MAY HAVE ACCESS TO USER INFORMATION

We work with third parties to help us make our Services operate smoothly, to help us communicate with users of our Services, to help us process and fulfill ecommerce orders, and to improve user experience. These third parties are contractually obligated to keep personal information confidential, to use it only for the purposes for which we disclose it to them and only as is reasonably necessary to provide their services. Here are some of the third parties we work with: 

 

  • Google Analytics (website analytics service), to analyze and optimize the performance of our Services. Here is information about Google Analytics’ data security safeguards: https://support.google.com/analytics/answer/6004245.
    Here is  information on how to opt out of Google Analytics or to manage your Google Analytics settings: https://tools.google.com/dlpage/gaoptout?hl=en.
  • Google Workspace (email service), when you contact customer support. Here is information about Google Workplace’s data security safeguards: https://policies.google.com/privacy?hl=en_ca.
  • Shopify (ecommerce platform), when you make a purchase from our online shop. Here is information about Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy.
  • Stripe (ecommerce platform) when you subscribe for a membership to our mobile application through supersimple.com. Here is information about Stripe’s Privacy Policy: https://stripe.com/privacy.
  • Cloudflare (website performance and security), to optimize the performance and security of our websites. Here is information about Cloudflare’s privacy and security policies: https://www.cloudflare.com/privacypolicy/.
  • AWS(website performance and security), to optimize the performance and security of our websites. Here is information about Amazon’s privacy and security policies: https://aws.amazon.com/privacy/
  • Vimeo (video hosting and streaming)to optimize the performance and security of our video streaming. Here is information about Vimeos’s privacy and security policies:  https://vimeo.com/privacy
 

USERS’ INFORMATION & ACCOUNT INFORMATION

We may collect, maintain, and use a user’s information for the following purposes:

  • To respond to customer support inquiries.
  • To send out newsletters.
  • To contact prize winners of competitions.
  • For system administration purposes and for internal operations (including troubleshooting, data analysis, and testing) to ensure the Services operate properly.
  • To analyze use of the Services to improve the user experience and to ensure that content is presented in the most effective manner for user devices.
  • To ensure that our Services are safe and secure.
  • To notify users of any changes to the Services.
  • For geo-based redirection.
  • To manage subscriptions to our mobile application.
  • To fulfill purchases.
  • For age screening purposes.

 

If you would at any time like to review or change the information in your account or terminate your account, you can:

■  Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services or Apps. To opt-out of interest-based advertising by advertisers on our Services or Apps visit http://www.aboutads.info/choices/.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may: Contact us using the contact information provided.

 

WHEN DO WE SHARE USER INFORMATION?

We may process or share data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

 

More specifically, we may need to process your data or share your personal information in the following situations:

 

  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services or Apps, which will enable them to collect data about how you interact with the Services or Apps over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.    
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services or Apps. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
  • Offer Wall. Our Apps may display a third-party hosted “offer wall.” Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for acceptance and completion of an advertisement offer. Such an offer wall may appear in our mobile application and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will leave our mobile application. A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account.

 

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 

In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. 

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

 

If you are under 18 years of age, reside in California, and have a registered account with the Services or Apps, you have the right to request removal of unwanted data that you publicly post on the Services or Apps. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services or Apps, but please be aware that the data may not be completely or comprehensively removed from our systems.

 

LEGAL BASIS FOR PROCESSING USER INFORMATION 

We will only process user information where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use the information. In almost every case the legal basis will be one of the following:

  • Consent: for example, where the user has provided consent to be contacted by us. The user can withdraw consent at any time, including by clicking on the “unsubscribe” link at the bottom of any email we send.
  • Our legitimate business interests: so we can learn to make our Services better, provide the Services, improve user experience, and keep users safe.
  • If required by law: Where we are subject to a legal obligation and need to use user information in order to comply with that obligation.

 

SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services or Apps is at your own risk. You should only access the services within a secure environment. Please note that no transmission over the internet can ever be guaranteed secure and we consequently cannot guarantee the security of any personal information that we receive over the internet.

WHERE WE STORE USER INFORMATION

For Heroes Only has users around the world. Information collected through our Services may be stored and processed in Canada, the United States, or any other country in which we or our service providers maintain facilities. We or our service providers may transfer information across borders and from a user’s country or jurisdiction to other countries or jurisdictions which have varying data protection laws, some of which provide more protection than others. Where a user’s information is transferred internationally it will be protected in accordance with this Privacy Policy and the requirements of applicable privacy laws. We have taken measures to ensure that our service providers comply with certain legal frameworks related to the transfer of information, including European Commission adequacy decisions, and the EU-US and Swiss-US Privacy Shield frameworks.


DATA RETENTION

Except as required by applicable law, we will only retain personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize personal information so that it can no longer be associated with a particular use. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice.


USER RIGHTS

Users have the following rights with respect to the information we hold:

  • The right to access. Where we have collected user information, users have the right to access that information.
  • The right to rectification. Users have the right to have us correct inaccurate information we hold about them.
  • The right to erasure. Users have the right to have their information erased.  
  • The right to object to or restrict collection. Users have the right to object to or restrict us from collecting their information.
  • The right to data portability. Users have the right to receive their personal information from us in a structured, commonly used, and machine-readable format.
  • The right to complain to a supervisory authority. Users have the right to file a complaint with a supervisory authority responsible for the collection of personal information if they feel we have infringed their privacy rights.
  • The right to withdraw consent. Where users have provided us with consent, they have the right to withdraw that consent at any time.

We will handle any request to exercise these rights in accordance with applicable law
and any relevant legal exemptions. To exercise these rights please contact us using the contact details below.


HOW CAN YOU CONTACT US ABOUT THIS POLICY? 

If you have questions or comments about this policy, you may email us at hello@forheroesonly.club or by post to:

 

For Heroes Only
Suite 402. 100 Ave Des Sommets,Montreal, Quebec, H3E 1Z8 Canada