Help Center

The login tab is located at the top right, next to the shopping cart.

Yes we do. Expect one in your inbox only minutes after purchase. If you do not receive one, please contact us at:

Yes we do. Currently to CAN & U.S. only.

All purchases are shipped within 48 hours of purchase and delivered typically within 3 to 5 business days. Not all packages we ship have a tracking number.

No, they do not ship at once. Your package is delivered once a month for 6 months.

Yes, you will receive a confirmation email that your order has been received. Your package will be shipped within 48 hours to you.

Your package will ship within 48 hours of your purchase. It will be delivered in 4-7 business days in Canada and in 8 to 12 business days in the U.S.

You may cancel your subscription by logging into your account. Alternatively, contact us here at

Yes, please see our shop page to buy the chapter of your choice.

All prices listed are in CDN.

Shipping fees range between $8 to $15 per package.

Yes! Each month you will receive a new chapter!

Not currently. We do sell each chapter individually. Please visit our Shop page.

English only for now. Please check back with us later for updates!

They are shipped from either Montreal or Vancouver, Canada.

We will update you at the beginning of season 2, chapters 7-12.

Please try to update the ThruBox App. If this does not remedy the situation please contact us here:

Yes we do. Check back with us regularly for exciting promotions any time!

Currently to CAN & U.S. only.

If you did not receive a confirmation email for your order, please try again.

Yes it is. To make arrangements please contact us here:

Please login to your account to edit your payment method.

Yes, for monthly subscriptions only. Please inform us of your intentions to cancel at least 48 hours before your monthly billing anniversary date, so as not to be charged for the following month.

No they do not. Wait there is hope! Many clothing items spotted in the stories are available for purchase by visiting the PK Beans website directly.
Please visit

We do not have a rewards program for the Club currently. A Rewards program is available with the PK Beans clothing store. Please visit

We do not offer points for purchase from any of our items currently.

Yes, absolutely! It makes for the ideal gift for any child ages 3 to 6!

In total there are 6 packages. 2 of which are boxes that you may use to store the other 4 chapters that are shipped in eco-friendly envelopes. This is done to make sure that we do not take too much space in your home.